What’s New

Changes to Privacy Legislation

The Privacy Amendment Act, effective 12March 2014, includes 13 new Australian Privacy Principles(APPs) that will apply to businesses with a turnover of at least $3 million, as well as government agencies.

Companies that fail to comply with the rules now potentially face penalties including enforceable undertakings or fines of up to $1.7 million per infringement.

The changes will also expand the powers for the Privacy Commissioner which means that businesses can now be investigated as the Commissioner sees fit, where previously a complaint must have been made first.

Many businesses that may not be compliant need to:

  • Identify whatcustomer data your business collects, for what purposes, where it’s stored and how you communicate with customers.
  • Map your business against the new Privacy Principles and redevelop your Privacy Policy. The policy must be explained in a way that is easy for consumers to understand – i.e. not in legal jargon.

Businesses must notify customers if and when they are collecting and using information as soon as is practical, and also provide a clear process for opting out.

  • Review and manage your data information processes. It is vital to keep track of customer data through its life-cycle. A well-managed and documented system will make compliance easier.
  • Train your staff on the new APP guidelines and changes to the businesses’ Privacy Policy.

More information can be found at:


Proposed National VET regulation changes
The Policy Position paper released by the NSSC has now been endorsed by SCOTESE. Whilst this new proposed Framework is not final, it indicates significant changesto the VET sector over the next couple of years. Registered Training Organisations will be replaced with Licensed Training Organisations (LTOs).
An LTO will ensure that there is an Accountable Education Officer, registered with the AVQS regulator, who is responsible for the training and assessment undertaken by the LTO:

  • Accountable Education Officer has vocational education and training pedagogical expertise and experience, including holding a diploma or higher level qualification approved by the NSSC.
  • Accountable Education Officer is registered with the AVQS regulator, with the LTO to notify to notify the regulator of any changes. Registration is subject to application based on the LTO’s scope of licence and may be withdrawn by the regulator where there is a demonstrated failure of the LTO of quality training and assessment strategies and/or practice.
  • Accountable Education Officer is responsible for the training and assessment strategies and practice of the LTO or undertaken on its behalf and all qualifications issued by an LTO  ensuring that it: 
    • is consistent with the LTO’s scope of licence;
    • is compliant with the requirements of and supports the achievement of the competency outcomes described
    • within the Training Package or Accredited Course;
    • is delivered by staff with the appropriate trainer/teacher and assessor competencies, vocational competencies, and industry currency (as defined under Standard 1)
    • is relevant to the identified needs of local industry, with employers and potential employers, enterprise clients, and/or local industry representative bodies actively and formally engaged in educational decision-making;
    • supports learners to identify and achieve their learning goals, which includes access to educational and other support services that recognise and support their needs.
  • Accountable Education Officer has influence over the decision making of senior management in relation to training and assessment strategy and practice of an LTO (including being undertaken on its behalf), and is informed by the experiences of the LTO’s trainers/teachers and assessors
  • An Accountable Education Officer can be a full-time employee, part-time employee, individual shared amongst a number of LTOs, or a service provided to the LTO by an external body.

Could an organisation have an AEO and an RTO Manager?

As is currently the case with medium and large sized RTOs, medium and large sized LTOs may choose to have more than one person with management responsibility. The AEO could be added to the executive team alongside the Chief Executive and other executives in charge of programs, marketing and corporate services.

Smaller RTOs may use consultants as their AEO or share an AEO. However there will still need to be someone in the organisation with the responsibility for daily oversight of operations, following mutually agreed processes.

More information on the proposed changes can be found at:

Contact Us

If you require assistance with any aspect of your RTO please contact us:


Postal Address : PO Box 256, Eaglehawk, Vic 3556

Principal Consultant : Sandy Roberts

Mobile : 0466 066 349

Office : 03 5446 1315

Fax : 03 5446 1004